Shipping policy
SHIPPING POLICY
Last updated: June 2026
At Vallen Wear, we aim to provide a smooth and reliable delivery experience for every customer.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons and promotional periods, processing times may be extended.
DELIVERY TIMES
Estimated delivery times may vary depending on the destination and selected shipping service.
United Kingdom:
-
5–12 Business Days
Europe:
-
7–15 Business Days
International Destinations:
-
7–20 Business Days
Delivery estimates are not guaranteed and may be affected by customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.
TRACKING INFORMATION
Where available, tracking details will be sent to the email address provided during checkout once your order has been dispatched.
Customers are responsible for monitoring shipment progress using the tracking information provided.
CUSTOMS AND IMPORT CHARGES
International customers may be required to pay customs duties, taxes, or import fees imposed by local authorities.
These charges are the responsibility of the customer and are not controlled by Vallen Wear.
INCORRECT DELIVERY INFORMATION
Customers are responsible for ensuring that all delivery details are accurate at checkout.
Vallen Wear is not liable for delays, failed deliveries, or additional costs resulting from incorrect information supplied by the customer.
LOST OR DAMAGED PARCELS
If your parcel is lost, damaged, or significantly delayed, please contact us immediately at:
We will work with the courier to investigate and assist where possible.
CONTACT
Email: help.vallen@outlook.com